Crush The Interview

You’re wearing your sharpest outfit. You’ve slept like a log. You’ve rehearsed to perfection. You’re going to crush the interview... but only if you keep one vital question in mind: whose problem am I solving?

No matter what questions you get asked on the day, it’s all about solving someone’s problem and there’s a good chance you’ll be interviewed by that very person. That isn’t to say there is an obvious, single issue or that there is some sort of crisis in play; it’s usually more complicated and subtler than that. It’s also important to understand that a problem can be negative - the situation isn’t as good as it should be - or positive - the situation isn’t as good as it could be. The key point is that in this organisation, someone, somewhere has a headache – either now or in the near future and they are giving you just one chance to show you can fix it.

Are customers not completely satisfied with the support they are receiving? 

Perhaps the company is experiencing rapid growth and simply needs to ensure that gains are consolidated while inefficiencies are minimised.

Anything that can be improved should be framed in your mind as a problem, because only then can you sell the solution: you!

Enter the interview coach

Starting with the job description, your coach will find clues as to how you, and only you, can bring value to the company. As an expert in all things recruitment, they understand the ‘code’ used in job ads and will help you decipher it to better grasp the underlying situation. From that starting point, your coach will give you a clear idea of the questions you are likely to be asked and to develop the answers that will convince the interviewer that you are the perfect choice. They can also make sure you know how to deal with any curve balls you might be pitched. 

It’s important to get a picture of the type of organisation you’re applying to. What’s the company culture like? What type of profile describes the typical employee? If you can prove you can get the job done while fitting in, you’re looking at a job offer. Again, working with your coach, you will be able to ensure that you demonstrate the skills, qualities and personality required to  bring great success in your new role.

Finally, remember why job descriptions and interview questions don’t simply outline the problem and ask how you will solve it, i.e: 

Sales in LATAM are terrible and we don’t know why—can you help?  

Apart from matters of etiquette and professionalism precluding this, the hiring manager needs to know that you are able to grasp the fundamentals of the situation quickly and know how to bring a conclusive resolution to it. Without giving too much away, they want you to prove that you have what it takes to bring value without having everything spelled out.

The approach outlined here is all about giving you a framework, a way of thinking, that will take you closer to giving perfect answers. An interview coach is there to make sure you master this, and every other aspect of interview technique—no matter the job—in order to capitalise on this most precious of opportunities and help you crush the interview!

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